COD logistics by country: carriers, delivery times, returns, and real costs
Juliana Carvalho · 2026-10-07
PL InPost
Poland has InPost, one of the leading carriers for COD (Cash on Delivery) operations. Delivery time ranges from 1 to 3 business days, depending on the region. The average delivery cost is approximately 15 to 25 PLN, with returns available. The return process is streamlined, allowing customers to return the product at an InPost drop-off point at no additional cost.
It brt/gls
In Italy, BRT and GLS dominate the COD delivery market. Delivery usually takes 2 to 4 business days. Delivery costs range from 8 to 12 EUR. As for returns, both carriers offer a process customers can initiate, but return fees may vary, so it’s important to check each carrier’s specific terms.
ES Correos/SEUR
In Spain, Correos and SEUR are the main options for COD services. Delivery time ranges from 1 to 3 business days. Delivery costs around 5 to 10 EUR. Returns are possible through a standard process, which may include costs for the customer, depending on the sales terms. It’s essential to clearly communicate your return policy to consumers.
Pt ctt
In Portugal, CTT (Correios de Portugal) is the main carrier for COD deliveries. Delivery takes 2 to 5 business days, with costs around 6 to 12 EUR. Returns can be made at any CTT branch, but fees apply, usually ranging from 2 to 5 EUR. Being transparent about returns is crucial to avoid surprises for customers.
Hu/cz/sk local carriers
In Hungary, the Czech Republic, and Slovakia, several local carriers offer COD delivery services, such as DPD and GLS. Delivery times range from 1 to 3 business days, with costs between 1.500 and 3.000 HUF (Hungary) and 100 to 200 CZK (the Czech Republic and Slovakia). The return policy is a bit more complex because it depends on the carrier you choose, but it generally involves fees customers should be aware of before purchasing.
Final thoughts
When working with COD logistics, it’s essential to understand each country’s specifics, including delivery times, costs, and return policies. This not only improves the customer experience but also minimizes risks for your e-commerce business. Use data from tools like FreeSpy to monitor carrier performance and adjust your strategies accordingly.
What’s the average COD delivery cost you’ve been seeing in your operations?